1. What types of products does THIYAS GLOBAL offer?
THIYAS GLOBAL specializes in eco-friendly, compostable, and biodegradable products. Our offerings include a wide range of sustainable items for everyday use, along with home-like food products for quick and easy access.
How do I place an order?
Simply browse our product categories on our website, add items to your cart, and follow the checkout process. For any issues, feel free to contact our customer support.
Do you offer international shipping?
Currently, we primarily ship within Germany. For international orders, please contact us to check if we can deliver to your location. Fresh Food products are only deliverable right now in Berlin, Germany. We will notify you once we start delivering in your vicinity. Kindly subscribe to our updates and we will be in touch!
What is Q-commerce, and how does it work with THIYAS GLOBAL?
Q-commerce, or quick commerce, allows you to receive certain products faster than standard shipping. We prioritize fast delivery on essential eco-friendly items, ideal for last-minute needs.
Are your products truly eco-friendly and biodegradable?
Yes, our products are made from sustainable, compostable materials that decompose naturally, reducing environmental impact compared to plastic alternatives.
How do I track my order?
Once your order is shipped, you’ll receive a tracking link via email. Use this link to monitor your delivery status.
What is your return policy?
If you’re unsatisfied with a purchase, you can return it within 14 days of receipt. Items must be unused and in original packaging. Check our Return Policy (Hyperlink it to Return policy page) page for detailed instructions.
How can I stay updated on new products and offers?
Subscribe to our newsletter at the bottom of this page for updates, promotions, and eco-friendly tips directly to your inbox.
How can I contact customer service?
You can reach us via our Contact Us page or by emailing us at thiyasglobal@gmail.com. We’re here to help!
Do you offer wholesale or bulk purchasing options?
Yes, we provide bulk purchasing for eco-friendly products. Also, we cater at events for fresh cooked food.