Return Policy for THIYAS GLOBAL

At THIYAS GLOBAL, customer satisfaction is our priority. If you’re not entirely happy with your purchase, we’re here to help.

Eligibility for Returns

• Items can be returned within 14 days of receiving the order.
• Products must be unused, in their original packaging, and in the same condition as received.
• Perishable goods or customized products are non-returnable and non-refundable.
• Perishable goods or customized products include Fresh cooked food, fruits, vegetables, private labelled eco-friendly products sold on wholesale deals, etc.

How to Initiate a Return

1. Email us at thiyasglobal@gmail.com with your order details.
2. Our team will provide a return shipping label and instructions after verifying the eligibility.

Refund Process

• Once the returned product is inspected and approved, a refund will be processed to your original payment method within 7-10 business days.
• Refund will be processed on a case-by-case basis after verifying the eligibility of the return.

Return Shipping Costs

• Customers are responsible for return shipping unless the item is damaged or incorrect.
• We do not compensate for returns unless the item was received damaged or incorrect from your end.

For further assistance, reach us at thiyasglobal@gmail.com.